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I have a pay as you go plan and I can't add a data plan.

  • 28 January 2016
  • 1 reply
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I use this line when I travel, so I have this kind of plan. I usually pay 3 dollars a month and a 10 dollar data plan to have one week time of Internet only when i'm in the us. For,some reason this time I can't find the way to acquire the data plan. Could anybody help me with that? Thanks a lot.

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Best answer by tmo_mike_c 28 January 2016, 16:30

Hello @pabloadrianlopez‌!  If you have the T-Mobile My Account app, open it up and see if you can tap on Account Info then tap on Billing & Refills to see if you have the option there. You can Community-2153 and ask Customer Care to add the feature on for you if you need more help.

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Hello @pabloadrianlopez‌!  If you have the T-Mobile My Account app, open it up and see if you can tap on Account Info then tap on Billing & Refills to see if you have the option there. You can Community-2153 and ask Customer Care to add the feature on for you if you need more help.

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