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I tried to access online. account disabled

  • 3 August 2018
  • 5 replies
  • 1824 views

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Best answer by tmo_mike_c 6 August 2018, 17:53

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5 replies

Are you getting an error when you try logging in? If you try other browsers, does the same thing happen. If your access is disabled on all browsers, you'll wanna Community-2153​ and have our Care team enabled it on our side.

Yes

I’m having the same problem 

Welcome to T-MobileWe are sorry, your online account access has been disabled. Please contact the primary account holder to re-enable your account.

Hello, Im locked out of my account

Userlevel 6
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Are you getting an error when you try logging in? If you try other browsers, does the same thing happen. If your access is disabled on all browsers, you'll wanna Community-2153​ and have our Care team enabled it on our side.

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