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Best answer by tmo_mike_c
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Hello, Im locked out of my account
Welcome to T-MobileWe are sorry, your online account access has been disabled. Please contact the primary account holder to re-enable your account.
Userlevel 6
+15
Are you getting an error when you try logging in? If you try other browsers, does the same thing happen. If your access is disabled on all browsers, you'll wanna Community-2153 and have our Care team enabled it on our side.
I’m having the same problem
Are you getting an error when you try logging in? If you try other browsers, does the same thing happen. If your access is disabled on all browsers, you'll wanna Community-2153 and have our Care team enabled it on our side.
Yes
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