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im traveling outside US, how can i reset my password and PIN number?


Hi, I'm traveling outside US, how can i reset my password and PIN number? I have already registered T-Mobile account with an email account.

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Best answer by Anonymous 13 May 2018, 15:04

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8 replies

Userlevel 4
Badge +11

Have you tried Customer Care (611) from your phone?

International customer support is + 1-505-998-3793. Free call either via cellular or WiFi.

Userlevel 6
Badge +15

Hey there.

I see our fellow Community folks gave some great info. Were you able to get in touch with an account specialist to get your password reset?

Thank you. Problem already has been resolved.T-Mobile service call works outside US.

Thank you. Problem already has been resolved.T-Mobile service call works outside US.

Userlevel 6
Badge +15

Awesome! So glad this was resolved. Thanks coming back and letting us know! 😊

My pleasure. 😊

All I am doing is living with my wife.  The rest is history and the future and what about RIGHT NOW............ so Voicemail and a NEW thing or feature or is it operator error and a stupid old man??  My first task is to turn on the Iphone with a foreign SIM CARD and then I can run off of that for all internet here and figure out how best to use all these phones and technology.   More questions and answers and looking for the wise man, I am betting on John Legere and willing to STAY WITH HIM.........but maybe I am too impatient?  So what is next?  Did that last video call go out? 

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