Question

International Card was charged but bill is still showing as unpaid.

  • 29 November 2022
  • 1 reply
  • 35 views

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I have the $75 post paid plan and I used an international card to charge it. The t mobile app said payment isn’t processed but the card was charged and and equivalent of $75 deducted. I don’t understand. How can I get my money back or use that $75 to pay the bill?


1 reply

Userlevel 7
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Payments can take up to 3 business days to process.  Sometimes longer if this is the first time you are using that card or if the account is new.

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