I went into a store today and salesperson told me that phone is free with activation. She also told me that I could get an $800 credit for my old Galaxy S8 and use the credit to buy an $800 S21. Free upgrade! I do not believe this and I’m sure I will end up paying for the new phone in some way. Nothing is ever as good as it sounds and nothing is free. I am not talking about tax or setup fee. I’m fine with that. It was explained that if I stay for 2 years, billing credits will pay for the phone. I’m also fine with that. I’m talking about a sneaky way of T-Mobile making me pay for the phone.
For example, does T-Mobile do this or anything like this?
I got a "free" phone from AT&T a few years back and it cost me $600. They would give you a "equipment credit" of $25 per month per line on phones you outright owned and charge you full price (read $25 more per month) for lines with phones that you got from them for "free." This charge would last for 24 months, then you would get the $25 per month credit. You would then have "paid off" your "free" phone.
Best answer by syaoran
99.9% of all trade-ins never receive the full value of the promo. Those free devices are given with device monthly credits over 24 months. If you terminate your service before that 24 months is up, then you are responsible for the remaining balance of the device. Is there a specific promotional offer they mentioned? The most important thing I can say to anyone about promos is, to make sure you read all of the terms and conditions of the promotional offer before deciding whether or not to enter into that agreement.
T-Mobile’s services are the same price whether you bring your own device or whether you buy a phone from T-Mobile. So, if that line is $50 a month as an example. It is still $50 a month if you bring your own device or is still $50 a month, plus the cost of the phone EIP if not bought outright.