Solved

Is my account being overcharged?

  • 5 December 2017
  • 3 replies
  • 0 views

Hi, my brother and I transferred our phones and numbers to my fiance's account last month. We were under the impression that we would be under her T-Mobile ONE plan and paying $150 per month. I checked our account the other day and found that we each have our own individual ONE plan, two at $70 and one with ONE Plus at $80. The monthly bill is going to be $220. This doesn't seem to be correct. Am I wrong?

icon

Best answer by snn555 6 December 2017, 00:28

3 lines of ONE should be $47 per line plus the PLUS add on and any insurance or add one. Call T-Mobile to have this rearranged. Seems it was all added in instead of added in to the existing account.

View original

3 replies

Userlevel 6

3 lines of ONE should be $47 per line plus the PLUS add on and any insurance or add one. Call T-Mobile to have this rearranged. Seems it was all added in instead of added in to the existing account.

Hello hello!

Just wanted to reach out to see if you'd had a chance to contact us as suggested above and get things worked out!

-Lauren

Yes I did! Everything has been worked out.

Reply