is T Mobile scamming me?


I have spent the last 2 plus hours trying to update my cc by putting it in as new and setting it as default, and hitting save and submit and I never get a text saying it has worked, and the message on my home page says you are going to lose auto bill discount.  But in reality I will lose my entire plan right?  I called and the rep says there has been no update made,  why does this not work


is this what they do to rip a plan you like away from you?  I need a serious answer because I will need to start shopping for a new plan

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