Question

Is there an easy way to camncel one of my voice lines on line?

  • 3 December 2021
  • 1 reply
  • 37 views

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I got switched willy nilly to T-Mobile from Sprint and am finding the website hard to navigate. I don’t need my 2nd voice line and want to cancel it now. Spent time researching, no luck. I have called support and agreed to a callback which will be  “after more than 2 hours”.  Obviously they would rather i go on paying for a line i never use, but WTF?   Can anyone tell me simple steps to drop one of my lines?


1 reply

There should be a way to suspend a line, through your account online. But I think it’s only for 12 months. But I think it’s ridiculous all together, hope that helps.  

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