Question

Is there any way to check how much I've paid off on my phone online?

  • 26 June 2020
  • 2 replies
  • 37 views

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I feel like I’ve checked everywhere and can’t find it. I’d like to check how much has already been paid off for my phone. 


2 replies

Userlevel 5
Badge +12

There should be!  If you go into your account, select your line that the device is on, click into that line, and you should see the device for that line.  By clicking on it, you should get the breakdown for that line  including the monthly EIP amount.  There should also be an option to make a payment specifically for the device, which will also tell you the remaining balance. 

Userlevel 2
Badge +10

You can also use the T-Mobile app. If you follow the steps to make an EIP payment, you’ll see the balance right before you click to make a payment. 

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