Hi, I'm new to this community and resident in the UK. I have a t-mobile account and have previously been able to login without difficulty. However, when I try to login now, I enter my T-Mobile number and click 'Next' to enter my password. However nothing happens. I've tried clicking on 'Register for T-Mobile ID' and that works but is very longwinded and results in a message saying that this account is already registered which, of course, I know! Can anyone suggest how to fix this. I can't send messages to T-Mobile directly from the UK - at least they don't provide any way to do that. Obviously my T-Mobile SIM doesn't work in the UK.
Best answer by pithampaddy
Just resolved my problem - it is all in the way the T-Mobile number is formatted. Previously it was formatted xxx-xxx-xxxx; now it works when the number is formatted xxxxxxxxxx!