Question

Mailing Label Never Received

  • 18 October 2021
  • 1 reply
  • 28 views

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10/18/2021

Hello- I never received a mailing label for my trade in.  Can you please send me the mailing label? ...Or can I drop my trade in off at a T-Mobile store?  Thank you for your help.


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Userlevel 6
Badge +14

I suggest checking your Account status page to see if you have the option to print the trade-in return label. If not, you’ll need to contact our Care team to have one reprinted for you.

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