Decided to go the family plan route and went to a T-Mobile store for help. We live in Mexico right across the border and it was the first thing we told the representative. He immediately showed us the North America Plan and said without a doubt this is the best plan offered anywhere for UNLIMITED everything in the USA Canada and Mexico. He kept stressing the UNLIMITED. Totally untrue! We started getting texts from T-Mobile stating we were roaming more than 50% of the time and our service risked termination. So after purchasing 4 phones to the tune of $3000 and signing for a 2 year family plan agreement for the North America Plan it turns out it's pretty much worthless in our case. DO NOT listen to anyone from T-Mobil. They will tell you whatever they want to close a sale well knowing it's fraudulent information. Not to mention all their advertising and brochures promote the same fraud. When I complained they told me to turn the roaming off. Not only are they frauds they're ignorant. What's the point of having an expensive high tech phone if you have to search out wifi to use it? BEWARE
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