Every time I try to see my usage details for each of my phone lines on the My T-Mobile website, I get the message "unable to process the request at the moment" and that I should check back later. This has been going on for at least 2 days. Any one else having this problem?
Best answer by tmo_chris
I know that this issue is super frustrating and you all have been very patient with us. I just confirmed with our web support teams that they have identified the issue and are testing out a fix. We will be deploying this fix as soon as we possibly can. Please hang in there 😊