Question

MLB.tv Not getting past redemption is in progress

  • 7 April 2022
  • 8 replies
  • 509 views

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Launched T-Mobile Tuesdays and clicked on Free season of MLB.TV

Clicked on Redeem

Browser launches and it just stays on “Your redemption is in progress...”


8 replies

     I received the offer from a T-mobile Tuesday notification and downloaded the MLB app then jumped back on the T-Mobile app and hit redeem,  I would try the steps again to see if you can redeem the offer,  If that don’t work chat with a T-mobile rep.

Tried to redeem first thing this morning. 9 hours later it is still in “Your redemption is in progress...” Tried numerous alternatives. On my laptop through my account. On my pc through the email T-Mobile sent. Those both reference me back to the app. No joy here so far.

I can get it on my phone but not the Roku. Anyone else having this problem?  It worked last year

Userlevel 4
Badge +5

log in to your T-Mobile account. see if you can access it from there.

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if i send the redemption URL to the computer I get invalid code

Userlevel 4
Badge +5

are you attempting to redeem on your phone? if so, try using a different way to redeem your code. i used my laptop to redeem mine as the wording is easier to see. see if you can get it done that way.

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I left it like that overnight. Just started it over again

Userlevel 6
Badge +9

Launched T-Mobile Tuesdays and clicked on Free season of MLB.TV

Clicked on Redeem

Browser launches and it just stays on “Your redemption is in progress...”

 

Maybe give it time?

 

 

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