I currently have a prepaid plan. I have had Tmobile service for over 4 years. I would like to switch to the 55+ plan, but I have close to $400.00 on my account. Can that money be transferred?
Best answer by tmo_marissa
That's quite a credit balance you've amassed! I'm sorry to be the bearer of this news, but balances on pay in advance accounts don't transfer when you convert to postpaid -- so your best bet in this situation is to use your balance before switching to the 55+ plan.