It's as if there are not two options on the screen, it doesn't seem to recognize that I've pressed anything. I changed the password to the voicemail, just to see if it was working in general, so that doesn't seem to be the problem. Does anyone else have any idea about what could fix this? I haven't changed the greeting ever, or at least the last time I remember trying to do so was like 10 years ago when I had a flip phone.
Best answer by e2k
It's as if there are not two options on the screen...
Forget the screen. Just call 123 & go through the menu. You can change your greeting as much as you like.