1st. I was told with the buy one get one free the free would be 6 to 8 weeks.
2nd I did everything over the phone by calling in to set up new services.
3rd I was told the rebate includes the cost of the phone $750.00, sim card activation kit $25.00, and approx. Tax $48-52.
4th Now 8 weeks later I call in to ask about the rebate and what did they say. First the tax and activation was not included. Then my rebate was no where to be found. Next they said I did something wrong. Lastly the representative said today is the last day for the rebate to be submitted. So he submitted the rebate again. So when do I get the rebate. Well that's another story, but it involves me the customer with 6 new lines to wait another 8 weeks.
5th This is my personal opinion. With such a big company, I think they could possibly start something new. I'm not talking about the same type of website like this one. Something new like a small group made of longtime and new customers say 1 or 2 from each state. To be personal representatives to truly speak for the customers and address there concerns on a much bigger scale.
WOW.. that sounds good huh. Sorry it's not that way so for now I guess this is all we got.
Good luck and if I helped at least 1 person today. I'm happy at least I could help. Thanks....