I have no access to prepaid MBB at t-mobile.com/connect me or mim.T-Mobile.com
I keep a balance on account, and needed to purchase a data pass, as I am traveling. I used the message us to contact TMobile, and rep advised me to call the prepaid line for assistance? Rep offered to add data pass manually for me. I asked when this would be fixed, as has not worked for quite some time. He advised me engineer is aware of problem and are working on it. I asked if I will have to do each time I want to add a data pass . Rep would not answer me directly, but gave me a support link as for my options. Link on TMobile support " website not working " is from 2016 ! Does that means there is no ETA on this fix?
For those who have a prepaid MBB only account ( tablet ) how does one access and purchase a data pass, or check data usage?
What are you thoughts / input on this issue?
Best answer by tmo_mike_cView original