"No Sim" on new Iphone 13


My husband and I bought new phones and switched to T-mobile online. Lots of trouble porting our numbers from AT&T and activating our phones. Went into a T mobile store--manager there did his magic--said that iPhones come with E-Sims. My number and phone now work. My husband’s phone still won’t work as a telephone, says “No Sim.” Please help.


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