I have bill payment notification set up for email but I’m not receiving any email from TMobile. No spam either. BUT I have also opted out of all marketing emails. Are the two related? Must I opt-in for marketing emails in order to get bill payment notifications via email?
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I just noticed I have this same issue. I haven’t received any bill payment emails since December of last year.
Usually bill payment notifications are sent to the PAH's line via text.
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