Question

Not receiving the text messages from short code numbers

  • 1 June 2022
  • 2 replies
  • 3138 views
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  • garg
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Since i got this new t-mobile account, i am not able to receive the text messages from the short code numbers. Any one know the solution of this?

2 replies

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call in or contact them via Facebook/Twitter and have it added to your line.

 

 

i believe there is a way to do it through the app or site but i have not done this so unable to walk you through it.

 

short code isnt something everyone wants so its only added on upon request.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
J

Hello Garg,

 Test your short codes by sending Help to them. If you get a response from that company, T-Mobile is passing the traffic both ways. 

If a Red exclamation mark comes up immediately on a Android, Premium Short Codes are being blocked on the handset.

Codes you can test with:

73981 Bank Of America

93557 Wells Fargo

888222 Chipotle

68633 TopGolf

Thank you, Gary

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