Notification of new phone being sent to local store

  • 13 January 2018
  • 2 replies
  • 32 views

New phone was supposed to be delivered on January 12. Have not heard a word about delivery


2 replies

Userlevel 4

Hey, @magenta3826411!

Welcome to our Support Community! I'm sure it'd be nice to know when you can pick-up your phone from a store. Is this a brand new device order or are you waiting on a warranty replacement? Lastly, when you follow these steps are you able to view your tracking number and status?

Userlevel 4

Happy Thursday, @magenta3826411!

I wanted to swing by to see if you've had a chance to look over my previous reply to you. Please let us know if you have any additional questions. 😊

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