Question

Number got cancelled

  • 13 June 2021
  • 3 replies
  • 40 views

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Hi! So I just got an email saying that my primary t mobile number got cancelled and no reason given for that.. I came back to my home country for the summer and my number got cancelled! Can anyone explain this to me? My sister used to come back for summer every year and this never happened to her!! She also has T-mobile! 


3 replies

Userlevel 7
Badge +13

My guess is that it was for excessive roaming. Most of your usage needs to be on Tmobile towers.

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But that's the thing… I didn't use that sim when I came here.. I changed to my local number 

Userlevel 7
Badge +13

If you Google the Tmobile terms and conditions it states that they can cancel service but usually it’s for Roaming. Is your account post paid or prepaid? If it was prepaid and your funds ran out they will cancel the account after a set amount of time.

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