Overcharge no resolution

  • 29 December 2022
  • 1 reply


I have a plan that is called just “phone calls and unlimited text” no internet service at all for $20 a month. I don´t understand how can Tmobile overcarged me $583 and they´re arguing  I used 38 mGb of inetrnet. How could I do it if don´t have internet acces?? They don´t want to solve the problem and they say I have to pay or they will disconect my service. Is somebody out there that can give me an idea on how to fix this without having to pay the full amount??

1 reply

Userlevel 7
Badge +14

You can try using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.