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Paid for wrong number

  • 10 January 2019
  • 3 replies
  • 1873 views

I paid my bill, but realized it was the wrong number. It was off by one number. I'm on a fixed income and can't get more cash, if i had to pay it twice over. Can i get a refund?

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Best answer by tmo_mike_c 14 January 2019, 18:31

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Userlevel 7
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How did you manage to pay the bill for a different number?  I think the chances of you being able to recover that is incredibly slim to none.  If you paid it in-store and have a receipt, then that would be your very slight chance.  Otherwise, you are out of luck more than likely. 

Userlevel 6
Badge +15

You'll wanna Community-2153​ and speak with our Care folks. We have a process for misapplied payments we can try to resolve this for you.

I accidentally paid off my galaxy 4 classic watch my phone number is 346-284-7928. My email is bradw24961@gmail.com.  I really need my money refunded and stay with my regular plan

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