I am to receive a payment for the cost of switching my cable service. I completed the required forms and it has been moths and the payment has not been received. The tracking ID is NYZW-8936-1955. The ID # for the amount of $90.00 is 474784644.
I called and spoke to an associate who promised that action will be taken to resolve the matter. the case # is 2272620.
I am disappointed in the manner in which this aspect of the promotion has been managed.