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Prepaid line suspension grace period

  • 23 March 2023
  • 3 replies
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I am currently out of the US, can’t contact t-mobile, and for some reason I cannot make an online payment because T-Mobile doesnt accept credit cards created from the country I am from.

I will only be able to be back at the States after my prepaid payment is due, and I want to know if there is a grace period to a prepaid line before it gets suspended and number is sent to be reassigned to someone else. 

Thank you.

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Best answer by gramps28 23 March 2023, 03:36

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Userlevel 7
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Usually after your funds run out you have 60 days to restart the plan.

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Usually after your funds run out you have 60 days to restart the plan.

 

Thanks! Then would I be unavailable to service (call/text/internet) for that 60 days grace period or no??

Userlevel 7
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Here's a link that should help you.

https://www.t-mobile.com/support/account/prepaid-suspend-cancel

If you have a friend in the states you can ask them to do a guest pay for you to keep your account open.

https://www.t-mobile.com/guestpay/landing

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