I have pre-paid plan with 100 talk minutes for my iPhone 5 SE that does not allow me to make any phone calls while I can use it for text and data.
I keep getting the message “your T-Mobile prepaid balance is too low to complete this call, you must renew your plan or refill your account to complete this call”. I have auto-pay setup and account was paid on time.
- How do I check how many minutes of talk time I have remaining
- #BAL# does tell me
- checked on pre-paid my-tmobile and there is no record shown when filter for talk
I checked with the local t-mobile store and they replaced the sim card .. did not help.
Is there any suggestion on what could be wrong?