I just left Verizon a couple of months ago and joined T-Mobile. I was approved for a promotion on the transfer of my lines. 200.00 prepaid virtual card. Total of 3 phones were approved at a total of 600.00. Well now it says they have been denied.
At this point, I am furious. If this is not corrected, I am leaving T-Mobile, I am reporting them to the BBB and writing a review on Google an everywhere else.
I am calling customer service today. I will let you know what happens.
Remember, YOU ARE THE CUSTOMER !!!, Don't put up with this kind of thing. Make them make it right or move on.