Received an empty box with no iphone inside

  • 2 December 2020
  • 1 reply


I just got an UPS delivery with an empty box save the plastic bubble wrap inside. Both the phone and SIM werent there. The box has different tape on top and bottom. I am waiting on the line for customer care to call back to report this (wait times seem long on both chat and phone).. Anyone else experience this?

1 reply

Exact same situation for me. Box had two different packing tape used on each side. Esceot I was supposed to receive 2 phones and there was only one inside. Did your box have a packing slip or anything inside?