Recently switched from verizon. can't access my tmobile app but can log in from computer

  • 30 July 2021
  • 0 replies


I switched from Verizon Post-paid to T-Mobile prepaid to save some money. I sure did. I went from $125 /mo. at VZ and now I’m paying $50 with Tmo. There’s one weird hiccup. I am unable to access the T-Mobile app on my phone. When I log in with the correct password it brings up a page saying the app isn’t ready for me and that I can access my account from I’ve tried power cycling and all that but still don’t have any luck. Help. Thanks!

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