I referred a friend to t-mobile. I did not know the procedure. She switched today from Sprint to T-mobile. I have been telling her to change over for a few months. She finally went today. She was told at the store that I would need to get on the computer and make the referral. When I tried to add her I got a message that that number was already taken. Is there anything I can do to receive the credit? I have been with you for close to 15 years,
Best answer by tmo_amanda
I want to start of by recognizing how long you have been with us. 15 years is a lot and not many people stick with a wireless company that long these days, so thank you! To address your issue, sadly,
Please let me know if you have any other questions.