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Refilled my account today, but still dont have a service

  • 6 April 2021
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Today payed bill and after a few hours dont have my service yet

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Best answer by tmo_mike_c 7 April 2021, 18:21

It may take some time for the account to recognize the bill was paid. I’d restart the device and reconnect to the network to see if the same that resolves the issue. You may need to contact our Care team if the issue continues after that.

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It may take some time for the account to recognize the bill was paid. I’d restart the device and reconnect to the network to see if the same that resolves the issue. You may need to contact our Care team if the issue continues after that.