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Renewal Date

  • 7 May 2019
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Hello there , I changed my service plan from SC 2GB to SC 6GB just 2 days before renewal date and paid a difference of $15 , but the renewal date still shows the same and renewal amount as $25, will i have to pay $25 or the remaining difference of$10?

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Best answer by tmo_lauren 9 May 2019, 15:19

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Oh no. Typically a mid cycle change only impacts that cycle, no matter how many days are left. That means payments themselves only apply to the cycle you're in.

You can reach out to customer care online through Facebook or Twitter to get to T-Force. They may be able to help, but typically the funds are lost.

-Lauren

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