Question

Restoring a suspended account

  • 11 May 2022
  • 1 reply
  • 28 views

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Due to an error followed by a misunderstanding, T-mobile has suspended our account, without the knowledge or consent of the primary owner of the account. Trying to call them on 611 (that is what their “help” recommends) produces an error, apparently because the account is suspended.

     How do we get out of this Catch-22 situation?  There is no live chat, or an email address.

 


1 reply

Userlevel 6
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Try contacting them through either Facebook or Twitter..

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