Question

Samsung S21 Unlock

  • 17 May 2022
  • 3 replies
  • 80 views

Badge

Hello,

I bought my phone from Costco.  I would like to unlock it and i am receiving an error code of 123.  I am not sure what else I can do. I spoke to Customer care who have assured me to just go through the process and it should work.  I have also received an error code of 99 


3 replies

Userlevel 7
Badge +14

Since it's a 3rd party reseller a lot of times the imei code isn't in the Tmobile data base which causes the problem.

Contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you they also are a higher tier of support.

Badge

thank you, I will try that 

Userlevel 7
Badge +14

Make sure you have your receipt when you contact them.

Reply