Scam Shield is listed as a for fee service in my account, but I got a random text for “FREE” Scam Shield blah blah. Is it free or is it not? Getting into it on my phone mentioned a free 30 day trial once I downloaded it. Tmobile has no online chat, no email for customer questions. I’m not interested in that kind of bull shit. Speaking of scams. If they are just trying to bait me into signing up for some kind of for fee service and being cryptic about whether or not it’s actually free, nothing would sooner turn me into a Verizon customer. I don’t do bull shit like that.