Question

Scam Shield Issue

  • 4 October 2020
  • 1 reply
  • 45 views

Badge

At first I could send callers to voicemail or block them. Now I can only see who called like any other call log. What is going on? I deleted the app and loaded it again but it is still useless. How is this any different than blocking callers on my iPhone? Hiya costs money however I can look up numbers and block callers too. Ideally I could send callers to voicemail at any time. Help!


1 reply

Userlevel 1
Badge +1

The app does not do much for me either.

 

you must be logged in as you. then go to this link.

 

https://my.t-mobile.com/account/profile/blocking

 

Make sure scam block is enabled and anything else you’d like set.

 

do this for EACH PHONE NUMBER. :]

Reply