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Send voice to text to new email address

  • 23 January 2018
  • 4 replies
  • 25 views

I have voicemail to text on two lines, the transcriptions are going to email.

How do I change the email address used to send the transcriptions?

I don't want to use the TMO app if at all possible. I'd rather use a page on https://my.t-mobile.com

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Best answer by katycomputersystems 27 January 2018, 02:26

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Userlevel 6
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Are you manually sending the transcripts yourself? If so, what steps are you taking to do so? If you're going on MyT-Mobile.com, does it not give you an option to manually enter the email address?

Userlevel 4

Hey, @katycomputersystems!

I'm just swinging by to see if you've had a chance to look over Mike's reply and the questions he asked. Can you please get back to us with those answers so we can help you get your voicemail transcriptions? 😊

Thanks for checking in. I learned that this can only be done with the voicemail app - so I installed the app, made the change then uninstalled the app.

Userlevel 4

Awesome, @katycomputersystems! Thanks so much for the update along with teaching Mike and I something. 😊  

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