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Stop fraudulent account

  • 12 November 2018
  • 4 replies
  • 3848 views

Someone is trying to setup a fraudulent T-Mobile account using my SSN after identity theft. How do I get this flagged and stopped.  I am not a T-Mobile customer and this is the second wireless carrier trying to setup accounts without my approval.

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Best answer by tmo_amanda 14 November 2018, 16:39

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4 replies

Userlevel 3

Hello, @magenta6779128​!

Wow! This needs to be handled right away. Please give us a call at 1-877-746-0909 to get this handled ASAP!

I want my phone back on

Y'all cut my phone off for no reason

Surprised there was an offer to help. Things must change, because now in 2024, I’m being told T-Mobile is taking a stance that the account was not fraudulent. Even though I filed a fraudulent account form, after having to go to the store to show them my identity and waiting hours, the phone were never “delivered”, and the lines were never used, but now they sent me to collections and want their money. 

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