Same issues and tech support acted like they’ve never hear the issue before. Didn’t offer any assistance and said any hardware I connect via an ethernet port they’re not responsible for the speeds.
Same issue & plus
1- The current modem has been dropping connections so many times during the day. We have a hard time while connecting/remote to my work place through VPN.
2- The ethernet speed is very slow (60-70mbps) but wifi is more than 200mbps.
I read these issue from the TMobile forum and they suggested the modem model: G4AR.
3- Watching youtube on either wifi and ethernet is extremely blurry. I think Tmobile is limiting the youtube speed on their end.
We called TMobile about the issue and the tech support ask us to pay $55 for the internet service which we have to pay $5 more for our current plans is $50.
Seems like TMobile is trying to charge the customer more money to get better internet.
The customer service/tech support did not resolved our issue.
Same issue.
400Mbit on wifi, 2-3Mbit on ethernet. Something broken.
I dumped T-Mobile internet and go back to Xfinity. T-Mobile has not resolved the issue.
1-slow LAN ethernet speed (70-90mbps)
2-VPN kept dropping
3-The internet disconnected multiple times/day
4-T-Mobile streaming low quality or low resolution (max 720p). if you stream from mobil device then you won’t notice this. Otherwise, from 1080p-4K TV, The pictures is very very blurry.
I suggest that you guys can dump T-Mobile internet (they are not ready yet as ISP)
I was seeing < 100 on my existing ethernet LAN while getting 350-400+ on the native gateway wifi.
I connected a pc directly to the TM gateway ethernet (bypassing my existing LAN) and saw fast speeds of 300+.
This pointed to an issue with the TM gateway negotiating with my existing LAN. My LAN is driven by my own wifi router.
I had changed my router to use a non-192 prefix IP address for the LAN. So I reverted this back to 192. And now my ethernet is much faster but not as fast as native. Getting 200-250, which is a lot better than < 100.
Doing a lot of testing shows the TM-gateway is throttling / load balancing between its wifi and ethernet ports. My hunch is the amount of devices on my LAN is putting some nominal load so I’m not seeing 300+ on a single device there.
Also my LAN also hosts some access points; these needed to be restarted to hit the 200-250 speeds (they were still stuck on < 75)
I have the same problem no one could find the error and fix it?