Question

T-Mobile/McAfee roshambo

  • 10 September 2021
  • 2 replies
  • 32 views

Badge

I have ben trying to get access to this service that is to be provided as a result of the breach and am getting the run-around. I use the signup form which results in a message that I’ll be receiving an email which never comes.  I call tmo support, they tell me to call McAfee. Call McAfee, they tell me to call tmo.  Anyone else go through this hassle?  Guidance?  


2 replies

Userlevel 5
Badge +8

1-depending on how long ago you tried to sign up their response email can take up to 48 hours give or take

2-did you check your spam folder in your email for their response?

Badge

1-depending on how long ago you tried to sign up their response email can take up to 48 hours give or take

2-did you check your spam folder in your email for their response?

It has been more than 2 weeks and I have checked my spam folder multiple times. 

Reply