Second time I've been locked out of my account and denied access to my money for two weeks. Calling customer support is a waste of time because they say they don't know why and there is nothing they can do. Locked out two times in six months is impressing me. Certainly glad I didn't make the mistake of actually using this account like a checking account or I would have bills bouncing all over the place.
I'm just curious. Am I the only one?
Best answer by tmo_chris
Hey there! I am very sorry to hear you are having trouble accessing your account! Please do call us when you have a chance and tell the specialist you speak with to reference internal document DOC-444527 for all the info they need to assist you in regaining access to your account.