Question

temporary suspension of teenagers phone

  • 21 April 2021
  • 2 replies
  • 18 views

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I want to suspend a line on my plan for a few hours. how can I get this option? I’m stuck with months or days, not to mention an extra charge for NOT using any services...


2 replies

Userlevel 7
Badge +13

Such a short suspension is probably not possible.  Customer Care would have the best possible answer for you though.  

Userlevel 7
Badge +13

In the Tmobile Family Allowance app you use to be able to manually turn a line on or off but it's been a long time since I used the app also there's a monthly fee for the app.

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