Question

The worst customer service

  • 21 September 2021
  • 1 reply
  • 32 views

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I waited 1hr and 5 min until I got my call answered, for then be transferred to another line and 40 min and I am still waiting for any signs of life. 

T mobile use to be good, I have been with them more than 12 yrs, but I think is time to move on. They blame the Covid but today sept 9, 2021 they could get contract with another call center and get it solve. Time still counting while I write 42 min.


1 reply

Userlevel 6
Badge +10

contact them through either Facebook or Twitter.. higher tier support compared to the call in agents and a much higher success rate with fixing issues.

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