1. I have arranged for refund of an over-pay 2 weeks before the end of the billing cycle.
That never got any attention and was never effected.
Autopay just enabled tmobile to cheat me out of a substantial amount of money.
Devious and dishonest!!!
2. Because of the above cheating, tmobile refused to apply the Kick-back on 4 lines.
Autopay and Kick-back are not related, but tmobile somehow conveniently did.
So, more money flew out of my pocket.
3. I have been a tmobile customer for years, and had my own autopay going, so I never defaulted.
tmobiles's autopay is a liability - not a saving.