Question

TMobile app not ready for you...

  • 22 July 2021
  • 3 replies
  • 172 views

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When log into the app I get the error stating that the app is not ready for you.

 

 


3 replies

Userlevel 6
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Thanks for posting.

This is likely due to 1 of 2 things:

  1. If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around.
  2. If you have a Business account of 20+ lines, this’ll happen too. You’ll want to sign in from a computer as well or, your permissions will need to be granted by the primary line.
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I get the same message and I can work around the issue by login to the website.

 

Is it too much to expect T-mobile to fix the mobileapp?

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Is it too much to expect T-mobile to fix the mobileapp?

 

 

This would be greatly appreciated.

 

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