When log into the app I get the error stating that the app is not ready for you.
TMobile app not ready for you...
Userlevel 6
+15
Thanks for posting.
This is likely due to 1 of 2 things:
- If you have a Prepaid account and you’re trying to use the app, you’ll need to sign into the website from a computer as a work around.
- If you have a Business account of 20+ lines, this’ll happen too. You’ll want to sign in from a computer as well or, your permissions will need to be granted by the primary line.
+1
I get the same message and I can work around the issue by login to the website.
Is it too much to expect T-mobile to fix the mobileapp?
Is it too much to expect T-mobile to fix the mobileapp?
This would be greatly appreciated.
I’ve called T-Mobile at least 4 times with this exact same complaint. Every time they tell me “it’s now fixed and I should be able to now use the app”
I’ve tried every work around that I’ve read. I’ve tried T-Mobile dot com.
Still nothing. I just don’t understand how a cell phone provider as big as T-Mobile can’t get an app to work. I can’t even log onto the T-Mobile website from my IMac computer. I really don’t understand why this is so hard.
I have a business account with 8 lines and have been getting this message for a month now.
WE ARE NOT READY FOR YOUR ACCOUNT TYPE YET….
Whenever I call T-Mo customer support, I get the standard canned reply “We are updating our app to make it more efficient for our users, so I know there are some issues going on. If you give it a couple of days, that should resolve”.
But a couple of days has now passed to 1 month and yet nothing!!!!
Is T-Mobile getting ready to go the way of MCI and Sprint???
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