In 2016 T-Mobile had a deal where they will pay the cancellation fees when you switch to their net work after you send them the last bill of from your old network. I did as following when I switch from sprint to T-Mobile and my terminations fees were never paid. I now have $818 in collections by sprint from a debt collector and have telling them that T-Mobile promised to pay off my cancellation fees they know won’t physical paper evidence and I’m not sure where to go or how to ask T-Mobile to provide this.
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