Nov 2016 I took their Thanksgiving $120 4-lines and unlimited data.
The first bill was already over charged by $60. Everytime I call they say that my bill is $180 because I had to pay for the extra 2-lines. But after a LOT of back and forth they will credit me once or twice. But its been almost 3-years now.
They're saying that there was never even a $120 Deal back in 2016 Thanksgiving. So it goes on and on.
What can I do. I just called Tmobile and they said they will only check 3-months back. Beyond that its the customers responsibility to check the bills.
Basically TMobile owes me around $1,680.
Unless this gets resolved. This is very fraudulent. I'm frustrated and so tired of calling them.
Best answer by tmo_mike_cView original